BEC高级必备口语资料

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商务英语高级必备口语资料：职业发展

1. Career development: the importance of being willing to acquire new skills throughout your career

With the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.

2. International sales: how to research foreign markets effectively

You should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign market.

You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market.

3. Production management: how to implement an effective just-in-time system

What is a JIT production system?

? JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).

? A repetitive production system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next (usually small) batch arrives for processing just as needed.

? The logic behind JIT: Nothing will be produced until it is needed.

商务英语高级必备口语资料：商务报告

Business Presentation

A local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.

●Which department would be the most interesting for the students to hear about

●Which methods or aids could be used to make the presentation interesting for young people

Staff Turnover

The managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.

●What kinds of incentives might help to retain staff

●How to ensure that staff satisfaction is maintained

Market Research

Your company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.

●What kinds of information would be useful to obtain

●How to decide whether to go ahead with the product

Product Recall

Your company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.

●What would be the most effective method of informing customers of the product recall

●How to ensure the company’s reputation remains undamaged by the incident

商务英语高级必备口语资料：teamwork

Teamwork

Your company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.

●How to convince staff of the advantage of teamwork

●How to evaluate the results of the company's policy

Staff Fitness

Your company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.

●What the advantages are to a company of having a fit and healthy workforce

●What facilities a company should provide in order to encourage staff to be fit and healthy

Investing in Staff Training

Your company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.

●How to encourage staff who have undertaken training courses to stay with the company

●How to ensure that a company benefits from providing a range of facilities for its workforce

Corporate Entertainment

Your company is keen to establish a policy for entertaining important clients.

You have been asked to make recommendations for a policy for corporate entertainment.

●What are the advantages and disadvantages to a company of entertaining clients

●What are the criteria for selecting entertainment for clients

Staff Retirement

Your company wants to introduce a program to help staff prepare fully for retirement.

●What practical preparations staff need to make for their retirement

●What the advantages and disadvantages are to a company of staff retiring

Working from Home

Your company is considering allowing some employees to work from home for part of the working week. Your managing director has asked you to write a report on this proposal.

●Which employees this system would be most suitable for

●How technology could help to make the system of working from home effective

Export Office

Your company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited by foreign representative.

●What kinds of jobs will be available in the new office

●What training will be needed for these jobs

New Factory

Your company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.

●What factors need to be considered in choosing a good location

●Which of these factors are the most important to consider

商务英语高级必备口语资料：顾客投诉

Cost cutting

Your company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.

●Which are the areas where costs could be cut?

●What problems might arise from cutting costs?

Customer complaints

Your manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.

●How the company can make effective use of will be available in the new office?

●What training will be needed for these jobs?

Staff recruitment

Your factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.

●What you need to do in order to find suitably skilled staff?

●What type of induction program the new staff will need before they start work?

Modernization Program

You work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.

●How to prepare staff for major changes within the company

●What other factors have to be considered when introducing major changes in a company

Language Courses Abroad

Your company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.

●What the advantages are of learning languages abroad

●What plans you will have to make for work and home if you go away for a long period

Potential Supplier

A potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.

●What you need to find out about the supplier and the products or services before the visit

●How you could entertain the supplier the negotiations

Foreign Business Travel

Your company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.

●What the various reasons are why members of a company make business trips abroad

●In what ways a company might be affected if the number of foreign business trips was reduced

Company Directory

Your company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.

●What information you will include about your company

●How the directory would be useful to companies

商务英语高级必备口语资料：一分钟简短发言

一分钟简短发言。 考官分别给每个考生一张题卡，上面各有3个不同题目(一个为日常话题，一个为一般性商务话题，另外一个为专业商务话题)，由考生任选一题。题目涉及：企业管理，员工培训，顾客关系，市场营销，经济热点等话题。不提供论点提示词。考生有一分钟准备时间，两位考生同时准备。允许做笔记。一个同学发言结束，另一个同学问1-2个问题， 因此在发言时要注意听并在头脑中想好提问的问题。该部分虽是1分钟的简短发言，但要求内容完整，有开头，有结尾。能围绕题目组织并提供论点，并加以论证。两个考生6min 三个考生8min 除掉构思准备时间和另一个考生提问题的时间， 每个考生只有一分半钟，最多讲十几句话，考生做简短发言时论点要紧扣主题，给出2，3条论据即可，点到为止不必展开议论。

• Show a clear understanding of the task

• Make an appropriate introduction and conclusion

• The ideas well-organized and logically ordered

• Use appropriate signposting (指示)and linking(连接) language

• Develop ideas clearly and the ideas given are easy to understand

• Speak in a clear and the ideas given are easy to understand

• The talk is given an appropriate length

• Opening Sentence

• Well, I’d like to make a short/brief/mini/one-minute presentation on the topic…

• Body (一般讲2-3个要点，根据语速和知识点调整)

• First,…Second….Third,…

• Closing Sentence

• Anyway, that’s why I think so.

• Thank you very much.

• Thank you for taking your time.

• Thank you for listening.