2020BEC中级考试真题最新精选篇

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BEC真题一

Problems in the IT industry

In the information technology industry, it is widely acknowledged that how well IT departments of the future can fulfil their business goals will depend not on the regular updating of technology, which is essential for them to do, but on how well they can hold on to the people skilled at manipulating the newest technology. This is becoming more difficult. Best estimates of the current shortfall in IT staff in the UK are between 30,000 and 50,000, and growing.

And there is no end to the problem in sight. A severe industry-wide lack of investment in training means the long-term skills base is both ageing and shrinking. Employers are chasing experienced staff in ever-decreasing circles, and, according to a recent government report, 250,000 new IT jobs will be created over the next decade.

Most employers are confining themselves to dealing with the immediate problems. There is little evidence, for example, that they are stepping up their intake of raw recruits for in-house training, or retraining existing staff from other functions. This is the course of action recommended by the Computer Software Services Association, but research shows its members are adopting the short-term measure of bringing in more and more consultants on a contract basis. However, this approach is becoming less and less acceptable as the general shortage of skills, coupled with high demand, sends contractor rates soaring. An experienced contract programmer, for example, can now earn at least double the current permanent salary.

With IT professionals increasingly attracted to the financial rewards and flexibility of consultancy work, average staff turnover rates are estimated to be around 15%. While many companies in the financial services sector are managing to contain their losses by offering skilled IT staff 'golden handcuffs' - deferred loyalty bonuses that tie them in until a certain date - other organisations, like local governments, are unable to match the competitive salaries and perks on offer in the private sector and contractor market, and are suffering turnover rates of up to 60% a year.

But while loyalty bonuses have grabbed the headlines, there are other means of holding on to staff. Some companies are doing additional IT pay reviews in the year and paying market premiums. But such measures can create serious employee relations problems among those excluded, both within and outside IT departments. Many industry experts advise employers to link bonuses to performance wherever possible. However, employers are realising that bonuses will only succeed if they are accompanied by other incentives such as attractive career prospects, training, and challenging work that meets the individual's long-term ambitions.

This means managers need to allocate assignments more strategically and think about advancing their staff as well as their business. Some employers advocate giving key employees projects that would normally be handled by people with slightly more experience or capability. For many employers, however, the urgency of the problem demands a more immediate solution, such as recruiting skilled workers from overseas. But even this is not easy, with strict quotas on the number of work permits issued. In addition, opposition to the recruitment of IT people from other countries is growing, as many professionals believe it will lead to even less investment in training and thus a long-term weakening of the UK skills base.

13 According to the first paragraph, the success of iT departments will depend on

A their success at retaining their skilled staff.

B the extent to which they invest in new technology.

C their attempts to recruit staff with the necessary skills.

D the ability of employees to keep up with the latest developments.

14 A problem referred to in the second paragraph is that

A the government needs to create thousands of new IT posts.

B the pool of skilled IT people will get even smaller in the future.

C company budgets for IT training have been decreasing steadily.

D older IT professionals have not had adequate training.

15 What possible solution to the long-term problems in the IT industry is referred to in the third paragraph?

A ensure that permanent staff earn the same as contract staff

B expand company training programmes for new and old employees

C conduct more research into the reasons for staff leaving

D offer top rates to attract the best specialist consultants

16 In some businesses in the financial services sector, the IT staffing problem has led to

A cash promises for skilled staff after a specified period of time.

B more employees seeking alternative employment in the public sector.

C the loss of customers to rival organisations.

D more flexible conditions of work for their staff.

17 Employers accept that IT professionals are more likely to stay in their present post if they

A are set more realistic performance targets.

B have a good working relationship with staff in other departments.

C are provided with good opportunities for professional development.

D receive a remuneration package at top market rates.

18 According to the final paragraph, the UK skills base will be weakened by

A changes to managers' strategic thinking.

B insufficient responsibility being given to IT staff.

C the employment of IT staff with too little experience.

D the hiring of IT personnel from abroad.

《Problems in the IT industry》，IT行业的问题。IT行业的人才紧缺并且青黄不接，很多公司只顾短期利益，不愿意投入时间和成本进行培训。并且由于待遇等问题，人员流失现象十分严重。

第十三题，问根据第一段，IT部门的成功取决于什么。答案是but后面的一句：but on how well they can hold on to the people skilled at manipulating the newest technology.取决于他们能否留住精通于掌握最新技术的人。也就是A所说的，成功留住有技术的员工。

第十四题，问第二段提到的一个问题是什么。第二段这么说：A severe industry-wide lack of investment in training means the long-term skills base is both ageing and shrinking。一个严重的全行业范围的培训投入缺口意味着长期技术基础不仅老化而且紧缩。简单的说，就是人才短缺并且青黄不接。选B：有技术的IT人才未来会更少。Pool在这里是供应、聚集的意思。a pool of skilled labour：supply, common supply, reserve。

第十五题，问对于第三段提到的IT行业的长期问题的可能的解决方法是什么。答案在这里：This is the course of action recommended。所以弄明白这里的this is是指代什么，就找到了正确的答案，this is指代的内容在前面：they are stepping up their intake of raw recruits for in-house training, or retraining existing staff from other functions.。他们开始对吸收的生手进行室内培训，或者是从其他功能上对现有的员工重新培训。简单概括，就是培训，无论是新来的还是老员工。答案选B：为新旧员工扩展公司的培训计划。

第十六题，问金融服务行业的一些企业，IT员工问题导致了什么。答案是第四段的这么一句：While many companies in the financial services sector are managing to contain their losses by offering skilled IT staff 'golden handcuffs' - deferred loyalty bonuses that tie them in until a certain date这些公司怎么留住人才避免损失呢?提供“黄金手铐”——延期的忠诚分红将他们套到某一天。也就是说给这些员工的分红是延迟发放的。即A选项所说的：对有技术员工一段时期后的现金许诺。Deferred就是after a specified period of time。

第十七题，IT职业者更愿意待在现有的位置上，如果。。答案是第五段的最后一句：employers are realising that bonuses will only succeed if they are accompanied by other incentives such as attractive career prospects, training, and challenging work that meets the individual's long-term ambitions.这些分红只有同其他的动力相结合才能成功：有吸引力的职业前景，培训以及和个人长期目标相吻合的有挑战性的工作。也就是C段总结的：为职业发展提供良好的机会。

第十八题，问最后一段说，英国技术基础将被什么削弱。答案是最后一段的最后一句：opposition to the recruitment of IT people from other countries is growing, as many professionals believe it will lead to even less investment in training and thus a long-term weakening of the UK skills base.。从其他国家招IT人员的反对意见在上升，很多专家相信这会导致培训的减少并因此削弱长期的英国技术基础。即D段说的：从海外招聘IT人员。

BEC真题二

Human resource management

It is nearly a century since the car manufacturer Henry Ford said, 'You can destroy my factories and offices, but give me my people and I will build the business right back up again.'(0) .....G..... But a few business theorists are beginning to argue that managing people well can add more to the bottom line than anything else.

Mike Manzotti, a leading American author in this area, has strong views about the growing importance of human resources in today's business world. (8) .............. A company with high staff commitment, for example, has an asset that its rivals find hard to copy.

Research in Britain would appear to support this notion. A recent business school survey into the performance of eight multinationals found that people management could be the most decisive factor in a company's performance. Another study indicated the same thing in medium-sized manufacturing firms. (9) .............. After all, how can an organisation evaluate the commitment of its staff?

For this reason, the researcher George Hessenberg argues that a scientific approach is needed. He feels that when HR professionals suggest changing an organisation's compensation structure or being more selective in recruiting, they are asking for things that require resources. (10)............

Some new approaches are emerging that attempt to do just that, including the scheme devised by consultants Couze Jordan. The scheme, which covers communication, recruitment, and use of resources, predicts that significant improvements in these areas achieve an increase in shareholder value of up to 30 per cent.

Another programme, launched by James Lester, an independent human resources expert, approaches the problem from a perspective that is designed to appeal to a wide range of managers. (11)..............Both, he argues, involve appropriate decisions being made about the allocation of resources within a particular budget.

Lester's expertise enables him to carry out an organisational audit for his clients to identify which areas of HR are in most need of improvement. This is because there is no point in businesses spending large amounts without knowing if the investment is worthwhile. (12) ............. Lester's advice, however, is for companies to think twice before hiring people, since it is vital they assess whether they are getting value for money.

A But the findings are inconclusive because of the difficulty of collecting reliable evidence.

B He argues that the role of a skilled, motivated and flexible workforce has become more significant as traditional sources of competitive advantage diminish.

C For example, a common mistake is to spend a fortune on recruitment to cover up for deficiencies in training.

D However, most leading experts in the field believe that there is sufficient evidence to support this model of workplace dynamics.

E He compares the positive use of human resources to effective fund management, as this is something that senior executives can relate to.

F He believes, however, that the only way they will gain approval for these potentially expensive initiatives is to have some data that demonstrates positive financial benefits.

G In the light of this statement, it is odd that people management has taken so many years to move up the agenda.

《Human resource management》，人力资源管理。顾名思义，文章讲的是人对于企业的重要性，以亨利?福特的名言开头，列举了一系列专家对人力资源管理的看法。

第八题，这一段是列举了一个作家对人力资源重要性的看法。空格前面说这个人认为人力资源在当今的商业世界有着越来越重要的作用。空格后面是举例说明有着高度员工认同感的公司是竞争对手很难超越的。所以第八空还是讲的人力资源的重要。所以选B：传统的竞争优势已经减弱，有技术的、有动力的、有弹性的员工的作用变得越来越重要。

第九题，前面是列举几个调查结果来支撑上一段的观点：人力资源很重要。后面一个after all，问到怎么才能评估员工对公司的忠诚度呢?从after all可以看出第九空有点转折。人力资源虽然重要，但是员工对公司的忠诚度是无法衡量的。第九空应该选B：收集可信证据的困难，使得调查结果的不确定性。这里的findings就是对应的前面的survey和study，but是个关键的词。

第十题，这一空要和下一段联系起来选答案。这一空的前面说，当HR专家建议改变公司的补偿结构或者是在招人时更有选择性一些，他们是在要求需要资源的事情。(意思是需要成本的，不是那么简单容易的)，接着下面一段就说为了达成这些要求，一些新的方法涌现出来。新的方案预测这些地方的改进能够给股东带来30%的增加收益。前面一个成本，后面一个收益，说白了，就是钱，这才是最根本的东西。专家虽然给出了建议，但是这些建议必须能保证带来利益，才会得到支持。所以选F，financial benefits是关键词。

第十一题，后面的both很关键，说两者都涉及到合适的决定。那么第十一空应该是两件事情在做对比，找出了共性。选E：将人力资源的积极用处和有效的基金管理做对比。Compare是关键词。

第十二题，最后一段讲的就是人力资源的回报问题。投入的资源必须得有收获才行。12空前面说投入巨大但不知投资是否值得，这样是没有意义的。空格后面则是根据这个问题给出的意见：招人需谨慎。可见12空还是和招人的投入有关。并且是负面的，所以才有了后面的advice。选C：一个常见的错误是将钱花费在招人上来弥补培训的不足。一个mistake，一个recruitment，都是信号。

BEC真题三

Staff appraisals

Good preparation for staff appraisals can pay dividends in terms of staff loyalty and satisfaction.Many managers, particularly those running smaller companies, feel they are too busy to give their employees appraisals, and many staff clearly dread them. (0) ........... They provide the opportunity for the manager to have one-to-one discussions with an employee and find out about any concerns, as well as identifying training needs and discovering career aspirations. They can make a staff member feel valued and so build loyalty.

The annual appraisal can either be a rewarding or painful experience. According to research carried out among 500 employees, the standard office appraisal is far from perfect.(8).............The possible outcome for the company is even worse; up to a quarter of employees will look for a new job within two weeks of a bad appraisal and 40% within a month.

The quality of the appraisal lies with how the boss decides to carry it out. When it is done well, employees are able to use the feedback they receive to improve their performance. (9).............So how should a constructive appraisal be carried out? According to Andrew Gillingham, a consultant trainer, appraisals can be manager-led, with the appraiser preparing a document and sharing it with the employee. Establishing training needs and motivating the employee towards bigger and better things are part of this process. (10) ............. In both cases, Gillingham believes that the effectiveness of the appraisal discussion can determine the performance of the company.

Gillingham believes that anyone who thinks it's just the employee who doesn't like the appraisal experience has got it wrong. Too many managers regard appraisals as a waste of time.(11) ..............................Managing people is a difficult matter, and without the necessary training, many managers try to avoid the uncomfortable issues that often need to be discussed at appraisals.

Gillingham believes that calling the process an appraisal may be unhelpful.(12) ..........................In either case, it is important to ensure that the meeting is successful and results in better quality management. Gillingham firmly believes that the main thing is to emphasise an open communications ethos in the workplace that gives staff a chance to talk about issues and feel valued.

A Alternatively, managers may want the employees themselves to evaluate their work performance.

B In larger companies, the people likeiy to do something with this information will be found in the HR department.

C. Problems such as rushing through the appraisal and being appraised by a manager who doesn't understand the employee's role were common concerns.

D Arguably, 'performance review' is more appropriate since it helps create correct expectations from the meeting and indicates what will happen.

E This is mainly because they have not been shown how to carry out appraisals properly.

F But all too often, the format of the appraisal doesn't allow this.

G But this can be avoided and, given a more positive attitude from participants, appraisals can prove enormously useful for all involved.

《Staff appraisals》，员工评估。很多公司的员工和经理都害怕评估，但是好的评估可以增进员工的忠诚度和满意感，给公司带来益处。

第八题，前面说年度评估可能是个有用的或者是痛苦的经历。但是根据调查，标准的年度评估效果却不尽如人意。那么正常来讲，后面应该接着说评估不好(far from perfect)的原因或者是表现。C选项讲的是表现(problems)，E选项虽然有because，但是不是讲的评估不好的原因。选C，正好和后面也对的上。出了问题，才使得后果更加严重(the possible outcome is even worse)。

第九题，也需要理顺上下文的逻辑关系。前面说评估的质量取决于老板决定怎么去执行。如果进行的好的话员工会根据收到的反馈来改进他们的表现。空格后面一个SO，问到怎么样让一个有建设性的评估被实行?那么前面的内容多少有点转折的意思。实行的好对改进员工的表现有好处，可实行的不好呢?逻辑上看，这里应该填入评估如果被执行的不好的话会怎么样，或者说影响实行的一些因素，所以后面才会问到该怎么去执行。从给出的几个选项，F是最符合这一特征的：评估的格式不允许这个(指根据反馈的结果改进表现)。

第十题，接着上面讲评估的具体方法。空格的前面讲评估都是manager-led，并且介绍了一些过程。空格后面有in both cases，可以看出空格这里应该填入评估的另一种方法，和manager-led对应的。选项A最符合条件：经理们可能想要员工们自己评价自己的工作表现。alternatively这个连词是个暗示。

第十一题，前面说很多经理视评估为浪费时间。后面说如果没有必要的训练，很多经理都会回避那些需要在评估上讨论的让人不舒服的话题。E选项可以对应于上下文：那主要是因为他们并没有被演示怎么正确的进行评估。因为没有接受训练才不理解，才会认为是浪费时间。have not been shown也就是without the necessary training。

第十二题，这一空是最明显的。叫评估不合适，那就换个名字吧，选D，叫“performance review”。

真题四

The Career Forum

0 If you work in the city centre then a visit to the Career Forum, is the

00 city's most successful recruitment exhibition, will give you the information

34 you need to determine whether you are making up the most of yourself.

35 Currently, there are advertising many new vacancies on the job market.

36 With good skills and a healthy work record in greater demand than ever, it is

37 the ideal time to ensure that your career is being on the right track. The Career

38 Forum has been responsible for helping many thousands of the people

39 improve their job potential, and it can do something the same for you.

40 Some of the best jobs in town never reach out the advertising pages, so

41 to be considered for one of these top jobs as they become available,

42 you will need to make closely contact with the employers' agents. The Career

43 Forum is making the perfect opportunity. It is set in an informal atmosphere

44 and there is no pressure put; you can choose which agents you talk to.

45 So if you are looking for a new job, come and join us at the Career Forum.

《The Career Forum》，职业论坛。这篇文章其实是一则广告，为这个什么职业论坛做宣传的。

34题，make the most of yourself，固定说法。貌似爱默生的名言：Make the most of yourself,for that is all there is of you。这里UP是多余的。

35题，advertising在这里明显多余。很完整的句子，there主语，are谓语，many new vacancies是宾语，没有多余的位置给advertising。

36题，正确的

37题，be on the right track，在正确的轨道上。Being多余。

38题，帮助成千的人找到工作。people这里不是特指，前面不需要定冠词the。

39题，do the same for you，固定的说法，为你做同样的。something是多余的。

40题，reach out是伸出援助之手的意思，在这个句子里不是这个意思，只是说好的工作从未到达广告页，所以去掉out。

41题，正确的

42题，make contact with，如果要用也是用close，不能用closely，去掉

43题，making在这里很别扭，一个完整的主谓宾齐全的句子，forum是主语，is是谓语，opportunity是宾语，没有多余的地方给making。

44题，put在这里也是明显的多余，放在一个完整的句子后面充当什么成分呢，不伦不类。放在一个不正式的气氛下，没有压力。Put多余。

45题，正确的。

真题五

Dealing with Expenses

0 Most companies use forms or spreadsheets to process travel and entertainment

00 expenses claims. As a result, it can be difficult to control over spending across the

34 organisation, and unfortunately when data often needs to be processed again and entered

35 into the firm's other such accounting systems. One solution is an automated expenses

36 management system. But if there are various measures you can implement to make

37 your existing procedures more efficient. Firstly, try ensure that all expenses claims are

38 independently been authorised. Who approves senior managers' claims, for example?

39 Don't waste time for reviewing all expenses claims; only look in detail at a sample, but

40 regularly up date the firm's expenses policy, and query with all claims that fall outside it. You

41 should also avoid duplicating effort; if line managers check expenses, there is little point

42 in the accounts department are doing so. You could try to cut down on cash advances and

43 corporate credit cards; making staff to use their own credit cards encourages them

44 to submit claims on time. It is also a good idea to identify and remind staff who do not

45 submit or approve claims promptly. Finally, aim to recharge every expenses to customers where your business model allows.

《Dealing with Expenses》，处理花费。

34题，一个完整的句子，数据需要被处理，句子成分很齐全，不是when引导的时间状语从句，when是多余的

35题，前后没有用such指代的意思，就是说公司的其他的会计系统。Such多余。

36题，不是从句，不需要if来引导。从there开始也是一个完整的句子，成分很齐全。

37题，try在这里从意思上和用法上都不通。没有尝试的意思，就是要确保(ensure)，而且就算要用try，后面也不能直接跟ensure，好歹用个try to，可惜BEC里没有这种改法。只能把try去掉。

38题，前面有了谓语动词are，后面冒出一个been，这是什么用法，直接用are authorised，表示被授权。

39题，waste time doing，把时间浪费在什么上面，固定搭配，for多余。

40题，query是询问、质问，及物动词，后面直接跟宾语，不用with.

41题，正确的

42题，谓语动词重复。There is little point in doing so，做什么没有意义，常见的说法，are是多余的。

43题，make sb. do sth. 固定搭配，to多余

44题，正确的

45题，every后面不能直接跟名词的复数，除非是every four minutes这样的用法，所以去掉。